Barbara gave a wonderful presentation on "Handling Negativity in the Workplace" for my women's leadership class at Mills College. The ideas she shared with my students for measuring the "negativity quotient" in their offices were very helpful to them. Her thought-provoking questions and helpful suggestions for change enabled these students to use the ideas at work the very next day. … Weeks after Barbara's talk, my students continued to report how helpful they found the concepts she had taught them. These women managers worked in some high-stress environments -- the U.S. Postal Service, BART, and AC Transit, to name a few.